The University of Arizona Collection Maintenance/Circulation (CMC) Needs Assessment

Designed by: The Material Access Team's CMC Needs Assessment Project Team (Adam Engelsgjerd, Spencer Hunter, Steve Llewellyn, Travis Teetor)

Special Points in this Case Study

1. The project team's early efforts to integrate resulting projects into the larger team's goals for the coming year

2. The piloting and marketing of the assessment to customers

3. The use of quantitative and qualitative data

Study Questions for this Case Study

1. What actions did the project team take to integrate their needs assessment into their larger teams overall goals and priorities?

2. What difficulties did the team encounter in trying to get data from their customers? How could these problems have been avoided?

3. What difficulties did the team encounter in trying to analyze their data? How could these problems have been avoided?

Let's continue.