The Digital Library Initiatives team works with library and other partners to ensure that all campus and distance users have digital access to all library resources relevant to their course- and research-related information needs.

• To provide tools, content, and services that help define the UA Digital Library.
• To preserve the Library’s digital content.
• To lead in the advocacy of fairness in privacy, intellectual property, and copyright issues.
• To be leaders and innovators in digital libraries, both philosophically and technically.

We serve University of Arizona students, faculty and staff as our primary customers. Our work may also benefit the K-12 community and the citizens of Arizona. Potential partners, with whom we work to contribute to the national digital library, may come from the UA community, and also local, regional and national associations, societies, museums, archives, libraries, corporations, or other types of organizations.

P 3: ORGANIZING
P 4: DISPLAYING
P 5: DELIVERING CONTENT
P 17: MARKETING

In the context of contributing to the Library’s mission of providing access to information, the Digital Library Initiatives Group works with selectors, other library staff, and other customers and partners in and outside the library to create new digital resources, tools (to facilitate access to content) and services (to enable users to gain more coherent access to varied digital content).

Sub-Processes

• P 3.2.4: Assigning (non-MARC) metadata tags to electronic resources
• P 3.3: Designing & creating electronic resources
• P 3.3.1: Facilitating/selecting the compiling of new electronic content
• P3.3.2: Designing & creating electronic resources from already existing content
• P 3.7: Training
• P 4.3: Preserving (non-print)
• P 4.3.2: Digitizing material for preservation
• P 4.5: Measuring/evaluating
• P 4.6: Training
• P 5.6: Publishing original content
• P 17: Marketing

Quality Standards	Projects
QS 1: 97% of DLIG products will meet their goals for usage [Library-wide 1.1: Placeholder for collection of meaningful data to show use of electronic resources; shared with LIST]	Project 1.1: Establish amount of use each DLIG product should receive after completion. Gather baseline data on current use, measuring use in a variety of ways
QS 2: Digitize and make available on the Web, two of the top ten collections identified for digitization	Project 2.1: Develop the list of top ten collections for digitization (joint project with Special Collections) Project 2.2: Develop standards and guidelines for use in this and other digitization projects (joint project with Special Collections)
QS 3: 90% of users who respond to a survey express satisfaction with the DLIG product they used	Project 3.1: Develop and implement online surveys, and work with IS librarians to develop questions for use in their in-class surveys when feasible
QS 4: Develop 28 new scholarly resources available remotely to customers [Library-wide 1.3: Library will develop 140 new scholarly resources in 2002-2003	Project 4.1: Work with Library & other partners to create new resources Native American Water Rights in Arizona Tree of Life Arizona Sonora Documents Kino diary Bowman diary Oury Papers Clum Papers Journal of Insect Science Project 4.2: "Landscaping" Project: Review and improve existing digital collections (joint project with Special Collections) See also Project 2.2

P 7: ADVOCATING FOR CHANGE IN THE SCHOLARLY COMMUNICATION PROCESS
P 8: PROVIDING INFORMATION AND REFERRAL (REFERENCE)

In this MCP, we focus specifically on copyright, intellectual property, privacy and censorship issues as they relate to sharing information in the education environment.

Sub-Processes

• P 3.3: (variation): Designing and creating online journals that compete with more expensive publications
• P 7.1: Assessing need
• P 7.2: Influencing the academic community
• P 7.3: Working with the publishing community for change
• P 7.4: Influencing government
• P 7.5: Measuring / evaluating
• P 8.2: Responding to requests for information from campus and community users
• Promoting the use of open-source software, open standards and open contents (through service and scholarly activities)
• Leadership: Serving as the management review team for the Scholarly Communication team

Quality Standards	Projects
QS 5: 95% of UA faculty will receive information about intellectual property rights and copyright	Project 5.1: Review, write and distribute information to faculty.
QS 6: Interactions per year with individuals in the campus community that include Scholarly Communication education / advocacy components [Library-wide: 250 interactions for the Library; assigned to all IS teams & DLIG]	No project; tracked by individuals within DLIG who provide this service. DLIG also supports the achievement of the Scholarly Communication team’s quality standards by participating in the project team’s activities. We serve as Scholarly Communication’s management review team.

P 12: MANAGING INFORMATION TECHNOLOGY

We are calling information infrastructure the management and maintenance of our content, hardware, and software; and the strategies and methods we employ in order to keep our content accessible to users.

Sub-Processes

• P 12.1: Assessing the environment
• P 12.2: Research and development
• P 12.4: Maintaining (DLIG’s) network
• P 12.5: Maintaining and refreshing hardware, software
• P 12.6: Consulting
• P 12.7: Measuring / evaluating

Quality Standards	Projects
QS 7: DLIG servers are up 99.995% of the scheduled up time (exclusive of campus network outages)	No project at this time
QS 8: All DLIG products are 100% backed up and restorable	No project at this time
QS 9: 100% of DLIG-maintained electronic material is backed-up, preserved, migrated, and stored [Library wide 1.9: DLIG shares ownership with LIST & Spec Coll]	Project 9.1: Investigation and research of best-practices for digital preservation; results of this will be folded into "Standards and Guidelines" document from QS 2